Provided superior customer service to patients and customers by addressing
all questions and concerns receiving a customer satisfaction rate of 90%+.
Provided optimal medication counseling and kept in touch with patient adherence,
increasing patient adherence by 13% from the previous quarter.
Utilized a strong working knowledge of HIPAA Privacy and Security rules.
Insight Data Science
Data Engineering Fellow •September 2019 - February 2021
Created a Spark/Lambda pipeline to help aid
Pharma Companies and startups to find commercially viable compounds
Ingested and processed 15TB of data, 150 million rows, reduced dataset by 99 %,
and reduced query time from 8 minutes to 3.4 second by using PostgreSQL and horizontal sharding.
Developed and presented my startup idea and technical solutions to audiences
including senior executives and stakeholders of multiple companies.